This policy explains what personal information The Uncommon Sense Book Club collects, why, and what we do with it. The club is operated by Kobey Pty Ltd, ABN [to be added], Melbourne, Victoria. We handle personal information in line with the Australian Privacy Principles.
1. What we collect
- Your name and email address
- Your delivery address and phone number, so we can post your box
- Payment details, which are collected and stored by Stripe. We never see or store your full card number
- Anything you choose to post in the member community on Skool
- Messages you send us
2. Why we collect it
- To run your membership and post your monthly box
- To give you access to the member community and materials
- To send you emails about the club, such as reading guides, reminders and changes to your membership
- To answer your questions and handle any problems
- To meet our legal and tax obligations
We only send marketing emails if you've agreed to them, and you can unsubscribe at any time.
3. Who we share it with
We only share your information with the services we use to run the club:
- Stripe, which processes payments
- Skool, which hosts the member community
- Zapier, which connects your payment to your community invite
- our email provider, for club emails
- Australia Post, to deliver your box
Some of these services store data outside Australia, including in the United States. We choose established providers with their own privacy and security protections. We never sell your personal information.
4. Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as the law requires.
5. Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, by emailing us. We'll respond within 30 days.
6. Complaints
If you're worried about how we've handled your information, please contact us first so we can try to fix it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.